We do not develop our treatment based upon insurance reimbursement because doing this compromises the quality of care available and ultimately affects you the patient. We do not allow insurance companies to dictate insufficient treatment or interfere in the relationships we work so hard to develop with our clients.

Of course, if your decision to the type of care received needs to be based on reimbursement by your carrier we will provide the best option using your insurance guidelines. We provide financing options for treatment not covered by benefit carriers.  Since we feel strongly that our patients deserve the best dental care we can provide, and in an effort to maintain a high quality of care, we would like to share some facts about dental insurance with you.

• Dental Insurance is not meant to be a "pay-all", it is only meant to be an aid.

• Many plans tell their insured that they will be covered "up to 80%" or "up to 100%". In spite of what you're told; we've found many plans cover 40% to 50% of an average fee. Some plans pay more....some pay less. The amount your plan pays is determined by the contribution you and your employer make to your dental plan. The smaller the contribution paid into the plan for "insurance", the less you'll receive. It is your responsibility to advise us of your insurance coverages and restrictions.

• It has been the experience of many dentists that some insurance companies tell their customers that "fees are above the usual and customary fees" rather than saying to them that "our benefits are low". Remember you get back only what you and your employer put into your insurance coverage less the profits of the insurance company. In dealing with over 50 dental insurance plans, most plans do cover our fees.

• Each plan utilized in our office has different percentages, deductibles, maximums, procedures covered, and varying fees that the plan will allow. We will assist in any way possible to maximize your dental insurance benefits, but we have no relationship or responsibility to your insurance company.

• Many routine dental services are NOT covered by insurance carriers. We make our recommendations based on your needs and not on what your insurance may or may not cover.

We want you to be comfortable in dealing with these matters and we urge you to consult us if you have any questions regarding our services and/or fees. We will fill out and file insurance forms at no charge. We will do all we can to assure you of your maximum benefits.

If you have any questions regarding your insurance, please contact your insurance carrier regarding the specifics and details of the plan they are operating on your behalf.

Payment

We expect payment in full at time of service. We will provide the insurance claim for you to submit to your insurance company. We offer several payment options:

• Cash or personal check

• Credit Card – MasterCard, Visa, Discover

Please feel free to contact Shelly our Business Manager to discuss any financial or insurance concerns either stop in, by phone or email her at Shelly@FleetwoodDental.com.